The transition of business operations from the traditional in-office culture to “modern work,” which follows remote and hybrid work setups, has been rough for some businesses in the U.S., as they had a hard time coming up with effective hybrid work mandates and policies.
With this, Zoom is always finding a way to fix those problems by constantly evolving and developing their services, from video conferencing to remote collaboration and communication.
In this article, you will learn how Zoom expands their services over the course of hybrid and remote work and how they are planning to be the most comprehensive platform and an all-in-one solution. Moreover, you will know the best video conferencing cameras suitable for Zoom and for your business operating in hybrid and remote modes.
Initially, Zoom was used mainly for online meetings. But over time, it has expanded its services and offerings to include features like Zoom Phone and Zoom Chat, making it a leader in Unified Communications as a Service (UCaaS).
Later, it also introduced the Zoom Contact Center, Virtual Agent, and WEM, and now it even offers calendar and email services.
Recently, Zoom acquired WorkVivo, which is an employee app that provides a social intranet and various engagement solutions such as forums, directories, recognition features, live video streams, and tools for creating podcasts.
The app also includes an analytics feature that helps organizations assess employee adoption and interaction with the app.
According to John Goulding, CEO and Co-Founder at WorkVivo, their platform provides a modern, user-friendly alternative to traditional internal communication tools, and has a track record of being highly popular among users.
The recent acquisition of Workvivo by Zoom is an important development because it enables Zoom to integrate Workvivo's effective communication and engagement tools into its own platform.
This combination will create an exceptional employee experience that caters to both remote and hybrid work arrangements. Workvivo's user-friendly and straightforward design also complements Zoom's emphasis on providing a user-friendly experience, making this acquisition a perfect fit. The outcome will be a comprehensive collaboration platform that facilitates modern work practices and supports digital-first workplaces.
Communication and collaboration are crucial for any type of work, whether in-office or hybrid or remote; you need to communicate with your employees, clients, and leads for your business to be successful in closing deals.
One way to achieve this is by investing in and purchasing the best collaboration and communications tools that your employees can easily use and troubleshoot when needed. Also, you need to consider their technologies if they are smart enough to offer you high-quality audio and video that will redefine your video conferencing experience.
Great examples for this would be Coolpo video conference cameras: Coolpo AI Huddle Pana, Coolpo AI Huddle Mini, and Mini Lite. They are AI-powered, easy to setup, and secure to use among other video conferencing cameras on the market.
They are also compatible with almost all of the mainstream video conferencing platforms, such as Zoom, Microsoft Teams, Google Meet, Skype, etc.
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In conclusion, Zoom has been constantly evolving its services to cater to the changing needs of businesses in remote and hybrid work setups. It started by offering video conferencing and expanded its offerings to include Zoom Phone, Zoom Chat, Zoom Contact Center, and many more.
The recent acquisition of Workvivo will enable Zoom to incorporate powerful communication and engagement features into its platform, creating a comprehensive collaboration platform for the digital-first workplace.
Moreover, for effective communication and collaboration, it is crucial to invest in the best collaboration tools and technologies. Coolpo video conference cameras: Coolpo AI Huddle Pana, Coolpo AI Huddle Mini, and Mini Lite, are the best video conference cameras as they are AI-powered, easy to set up, and provide high-quality audio and video.